The goal is to make users be more specific when reporting a bug.
Ususally I get a messy report "It doesn t work, please help ASAP!" from a user, so I keep asking the same questions each time -- "The why, the who-what-when, the where, and the how..."
Instead, I want to set a template for a new issue, something like this:
What page did you go? What login did you use?
What did you see?
What did you expect to see?
Why do you think this is a bug?
or whatever.
Is it possible?
This plugin would be very helpful, in your case,
Issue Templates- http://www.redmine.org/plugins/issue_templates
here is a patch for templating issue descriptions. anything beyond that is still underway, and is relevant to the issue mentioned above.
The link below says that you can for the last year or so:
http://www.redmine.org/issues/1138
But I haven t yet found a description of how this functionality is used. I guess I ll have to slog through some code to find out.
Maybe a possible workaround is to have an issue to use as a template.
Create an issue like this:
description:
What page did you go? What login did you use? What did you see? What did you expect to see? Why do you think this is a bug?
Then you can duplicate it each time you need a real issue.
The limit is with issues with subtasks. If you duplicate the parent issue you don t get the subtasks duplicated as well.
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