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原标题:Cisco IP Phone Call Manager handle events

I m new on cisco IP Phones.
I have a cisco call manager system also a 7970 Ip phone.
The phone cominicates with Cisco Call Manager application.
I want to listen events when user logon and send some commands to phone., Is there any idea about this task?
Is there a way to got events from cisco call manager or I have to listen up the ports of IP phone?

最佳回答

Is the phone registered as SIP phone or SCCP phone . Traces from the call manager are the best way of finding out what is happening in the sytem. You can also look for packet captures on the phone in those captures you can see SCCP events and SIP events for example you can see events like SIP INVITE , OK , BYE..etc.

apart from this call manager traces SDI and SDL traces for "call manager service" will give you whole lot of information you need. This link will help you take traces in call manager: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

问题回答

“Cisco JTAPI”是进行第三人电话控制和了解IP电话情况的最佳工具。 你在 Java写了使用Cisco JTAPI jar的申请。 这份复印件将允许你使用一个特定的电话,并且你能够像OnHook、NorHook、Linked、断电等活动。

JTAPI相当复杂。 思科公司有一个名为“思科统一应用环境”的产品,可以帮助简化发展任务。 然而,这是免费的。





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