In our FB configuration a new case is category = "Bug" per default. I would like to change that to "Inquiry". How to do that?
If you use FogBugz 7.0 you can customize categories through Admin --> Workflow if you have the Custom Workflow plugin installed (it is installed on default I assume). Here you can set the default category for new cases.
I m looking for a simple solution for support case management. The final nominees are Fogbugz and the open source OTRS.
In our FB configuration a new case is category = "Bug" per default. I would like to change that to "Inquiry". How to do that?
I want to get all the history of a case. Is this possible through the api?
For example, search for editedBy:<USER> madeChange:"changed estimate field" (possibly: editedOn:Yesterday). Is this possible?
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Our company have recently upgraded our FogBugz installation to version 7, downloaded the latest post-commit files, and followed the latest instructions on integrating SVN with FogBugz (to get lists of ...
